FOR TEAMS ALREADY USING A CRM
Give every enquiry an owner and a next step.
When enquiries sit unassigned or follow-ups depend on memory, your CRM creates more chasing. We configure one team’s assignment and follow-up workflow, so people know what to do and managers can see what needs attention.
Start with a free 20-minute conversation.
One workflow. A recommended practical next step.
A new enquiry arrives
From an existing, working enquiry source
Follow-ups are visible
A named owner, a due task and an exceptions view
CRM FOLLOW-UP SPRINT
Make the CRM you have work better for your team.
For a business with an existing CRM, a team responsible for enquiries and a specific assignment or follow-up problem. One CRM. One team. One pipeline.
A fixed fee for the scope above, subject to workflow review and an agreed written scope. Additional work is quoted separately. The initial 20-minute review is free.
What sits outside this scope
A CRM replacement, a new source integration, historical data cleanup or migration, extra teams or pipelines, custom software, messaging campaigns and ongoing support are separate scopes. CRM licences and vendor usage fees are additional. Any support period is agreed in the written proposal.
HOW WE START
Agree the problem. Configure the workflow. Test it together.
- 01
Your free 20-minute review
Show us where ownership or follow-up gets stuck. We’ll discuss one workflow and recommend a practical next step.
- 02
Confirm fit and the fixed scope
Check your CRM’s capabilities and permissions. Agree the assignment rule, follow-up cadence, acceptance checks, timing and fixed fee before work starts.
- 03
Configure, test and hand over
Work through normal, unassigned and overdue examples with your team, then hand over the workflow and operating notes.
YOUR NEXT STEP
Your free 20-minute workflow review
Tell us which CRM you use and where assignment or follow-up is getting stuck. We’ll discuss one workflow and suggest a practical next step, including when your CRM’s existing features are enough.
No system access or credentials are needed for the call. A deeper audit or implementation is scoped and quoted separately.
The form becomes available once we confirm where your request will be saved.
We store the details you submit to assess and respond to this request, with any campaign tags included in the page link. Do not include passwords, API keys or customer records. To ask for deletion, contact contact@ascentinnovate.com.